Common FAQ's

I want to download my suppression list

Download a suppression list out of the platform

Written by MRT
Updated over a week ago

How Many Messages Went Out

Checking how many calls or messages went out over a certain time frame

Written by MRT
Updated over a week ago

How to check my pricing and rates

I want to know what my pricing and rates are

Written by MRT
Updated over a week ago

Phone Number Could Not Be Normalized

Written by MRT
Updated over a week ago

Changing Your Password

I would like to change the password on my account

Written by MRT
Updated over a week ago

Increasing The Daily Sending Limit

I want to send more messages per day

Written by MRT
Updated over a week ago

Using a Spin Token

How to properly use a spin token

Written by MRT
Updated over a week ago

Phone Number Has Been Rate Limited

Why are my phone numbers being rate limited

Written by MRT
Updated over a week ago

Setting the Speed Throttle in a Campaign

The ideal setting for your throttle in a campaign

Written by MRT
Updated over a week ago

Adding Additional Users

How you can add additional users to your account

Written by MRT
Updated over a week ago

Message Limits Per Day (SMS/RVM)

The number of SMS and RVM you can send out in one day per phone number

Written by MRT
Updated over a week ago