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Common FAQ's

Common FAQ's

Answers to the most common questions

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11 articles in this collection
Written by MRT

I want to download my suppression list

Download a suppression list out of the platform
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Written by MRT
Updated over a week ago

How Many Messages Went Out

Checking how many calls or messages went out over a certain time frame
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Written by MRT
Updated over a week ago

How to check my pricing and rates

I want to know what my pricing and rates are
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Written by MRT
Updated over a week ago

Phone Number Could Not Be Normalized

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Written by MRT
Updated over a week ago

Changing Your Password

I would like to change the password on my account
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Written by MRT
Updated over a week ago

Increasing The Daily Sending Limit

I want to send more messages per day
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Written by MRT
Updated over a week ago

Using a Spin Token

How to properly use a spin token
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Written by MRT
Updated over a week ago

Phone Number Has Been Rate Limited

Why are my phone numbers being rate limited
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Written by MRT
Updated over a week ago

Setting the Speed Throttle in a Campaign

The ideal setting for your throttle in a campaign
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Written by MRT
Updated over a week ago

Adding Additional Users

How you can add additional users to your account
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Written by MRT
Updated over a week ago

Message Limits Per Day (SMS/RVM)

The number of SMS and RVM you can send out in one day per phone number
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Written by MRT
Updated over a week ago
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