Support

Download a suppression list out of the platform

I want to download my suppression list

Checking how many calls or messages went out over a certain time frame

How Many Messages Went Out

I want to know what my pricing and rates are

How to check my pricing and rates

Phone Number Could Not Be Normalized

I would like to change the password on my account

Changing Your Password

Increasing The Daily Sending Limit

Using a Spin Token

Why are my phone numbers being rate limited

Phone Number Has Been Rate Limited

The ideal setting for your throttle in a campaign

Setting the Speed Throttle in a Campaign

How you can add additional users to your account

Adding Additional Users

The number of SMS and RVM you can send out in one day per phone number

Message Limits Per Day (SMS/RVM)

Common FAQ's

Find answers and get help from Intercom Support and Community Experts

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