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Support Documents v1.0
Support Documents v1.0
How to guides step by step for common tasks
18 articles in this collection
Written by
MRT
API Posting Information
API posting information for 3rd party programs
Written by
MRT
Updated over a week ago
How to upload a data list
Uploading and mapping a data list to send messages to
Written by
MRT
Updated over a week ago
How to test an SMS message
Testing a phone number with an SMS message
Written by
MRT
Updated over a week ago
How to Set-Up an IVR
Creating an IVR to use in a call route/group
Written by
MRT
Updated over a week ago
How to set up a Call Route / Group
How to provision your phone numbers so they route to the correct locations
Written by
MRT
Updated over a week ago
How to record a Voicemail & IVR Message
Recording and uploading audio files for the IVR and/or voicemail drop
Written by
MRT
Updated over a week ago
How to purchase phone numbers
How to purchase phone numbers to use to send out your messages
Written by
MRT
Updated over a week ago
How to pull reports and type of reports
Different types of reports you can view and download in the platform
Written by
MRT
Updated over a week ago
How to export a call log
Exporting your call log to a csv
Written by
MRT
Updated over a week ago
How to Create an SMS Campaign
Creating and scheduling an SMS campaign
Written by
MRT
Updated over a week ago
How to Create a Voicemail Drop Campaign
Creating and scheduling a voicemail drop campaign
Written by
MRT
Updated over a week ago
How to Create a Voice Broadcast Campaign
How to set up and schedule a voicemail drop campaign.
Written by
MRT
Updated over a week ago
How to Create a Folder in the Messenger
Creating custom folders inside the messenger platform
Written by
MRT
Updated over a week ago
How to Configure Your Account
Setting your account settings and configuration
Written by
MRT
Updated over a week ago
How to Add Funds to Your Account
Using your credit card or paypal to fund your account.
Written by
MRT
Updated over a week ago
How to add a Suppression file or Phone Number
Uploading a suppression list and adding phone numbers to suppression
Written by
MRT
Updated over a week ago
How to Access the Messenger
How to get into the messenger portion of the platform.
Written by
MRT
Updated over a week ago
Setting up your Account
How to set up an account and campaign.
Written by
MRT
Updated over a week ago