Support Documents v1.0

API Posting Information

API posting information for 3rd party programs

Written by MRT
Updated over a week ago

How to upload a data list

Uploading and mapping a data list to send messages to

Written by MRT
Updated over a week ago

How to test an SMS message

Testing a phone number with an SMS message

Written by MRT
Updated over a week ago

How to Set-Up an IVR

Creating an IVR to use in a call route/group

Written by MRT
Updated over a week ago

How to set up a Call Route / Group

How to provision your phone numbers so they route to the correct locations

Written by MRT
Updated over a week ago

How to record a Voicemail & IVR Message

Recording and uploading audio files for the IVR and/or voicemail drop

Written by MRT
Updated over a week ago

How to purchase phone numbers

How to purchase phone numbers to use to send out your messages

Written by MRT
Updated over a week ago

How to pull reports and type of reports

Different types of reports you can view and download in the platform

Written by MRT
Updated over a week ago

How to export a call log

Exporting your call log to a csv

Written by MRT
Updated over a week ago

How to Create an SMS Campaign

Creating and scheduling an SMS campaign

Written by MRT
Updated over a week ago

How to Create a Voicemail Drop Campaign

Creating and scheduling a voicemail drop campaign

Written by MRT
Updated over a week ago

How to Create a Voice Broadcast Campaign

How to set up and schedule a voicemail drop campaign.

Written by MRT
Updated over a week ago

How to Create a Folder in the Messenger

Creating custom folders inside the messenger platform

Written by MRT
Updated over a week ago

How to Configure Your Account

Setting your account settings and configuration

Written by MRT
Updated over a week ago

How to Add Funds to Your Account

Using your credit card or paypal to fund your account.

Written by MRT
Updated over a week ago

How to add a Suppression file or Phone Number

Uploading a suppression list and adding phone numbers to suppression

Written by MRT
Updated over a week ago

How to Access the Messenger

How to get into the messenger portion of the platform.

Written by MRT
Updated over a week ago

Setting up your Account

How to set up an account and campaign.

Written by MRT
Updated over a week ago