Support Documents v1.0

How to guides step by step for common tasks

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18 articles in this collection
Written by MRT

API Posting Information

API posting information for 3rd party programs
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Written by MRT
Updated over a week ago

How to upload a data list

Uploading and mapping a data list to send messages to
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Written by MRT
Updated over a week ago

How to test an SMS message

Testing a phone number with an SMS message
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Written by MRT
Updated over a week ago

How to Set-Up an IVR

Creating an IVR to use in a call route/group
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Written by MRT
Updated over a week ago

How to set up a Call Route / Group

How to provision your phone numbers so they route to the correct locations
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Updated over a week ago

How to record a Voicemail & IVR Message

Recording and uploading audio files for the IVR and/or voicemail drop
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Written by MRT
Updated over a week ago

How to purchase phone numbers

How to purchase phone numbers to use to send out your messages
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Written by MRT
Updated over a week ago

How to pull reports and type of reports

Different types of reports you can view and download in the platform
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Updated over a week ago

How to export a call log

Exporting your call log to a csv
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Written by MRT
Updated over a week ago

How to Create an SMS Campaign

Creating and scheduling an SMS campaign
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Written by MRT
Updated over a week ago

How to Create a Voicemail Drop Campaign

Creating and scheduling a voicemail drop campaign
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Written by MRT
Updated over a week ago

How to Create a Voice Broadcast Campaign

How to set up and schedule a voicemail drop campaign.
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Written by MRT
Updated over a week ago

How to Create a Folder in the Messenger

Creating custom folders inside the messenger platform
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Written by MRT
Updated over a week ago

How to Configure Your Account

Setting your account settings and configuration
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Written by MRT
Updated over a week ago

How to Add Funds to Your Account

Using your credit card or paypal to fund your account.
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Written by MRT
Updated over a week ago

How to add a Suppression file or Phone Number

Uploading a suppression list and adding phone numbers to suppression
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Updated over a week ago

How to Access the Messenger

How to get into the messenger portion of the platform.
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Written by MRT
Updated over a week ago

Setting up your Account

How to set up an account and campaign.
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Written by MRT
Updated over a week ago